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Food Safety Quality Control General Manager
Job Description
Will have 10 direct reports - QA Managers at 6 kitchens (salads and sandwiches) and 4 cheese processing locations within Distribution Centers nationwide - Travel up to 50% is required
Company is growing and will add 3 more locations in 2025!
Essential Duties & Job Responsibilities
- Takes responsibility and is accountable for ensuring all finished goods and components are made in accordance with good manufacturing practices, product specifications, food safety standards, product labeling and packaging requirements, regulatory compliance, and any standards applied to finished goods.
- Approaches the position with common sense utilizing a dual approach of measuring products against objective analytical information (physical/chemical) and organoleptic feedback (taste, smell, texture, appearance).
- Assesses and manages risks associated with new product runs and the utilization of company resources.
- Represents the quality management function internally and externally in a collaborative team-building non-dictatorial way particularly as it relates to working with operations and commercialization.
- Plays a customer-facing role as needed interacting with clients in person and via the phone for a variety of reasons including product runs, during audits, on conference calls, and while addressing complaints.
- Ensures a certified quality management team member is on hand and participates in all new product runs.
- Provide technical support to operations, maintenance, sanitation, logistics, procurement, and sales.
- Pioneers new systems, standard operating procedures, and departmental policies to improve the quality control process leading to improvements in finished product execution, reduced defect rate, and production efficiency.
- Establishes specific metrics and key performance indicators for team productivity, product release turnaround time, defect rate mitigation, defect recovery, and finished goods compliance.
- Provides regular pre-planned training for all staff as needed on operating standards, and changes in protocols.
- Ensures the department operates efficiently and within budget.
- Become a subject matter expert relative to processing equipment and finished products.
- Mentors and other team members to constantly improve by setting a positive example, and never short-cutting.
- Establishes and maintains a work environment that is well organized, clean, and efficient.
- Collaborates/works with staff and cross-functional teams in a productive, professional, and thoughtful way.
- Ensure safety compliance with organizations policy, State and Federal regulations and oversee and ensure the cleanliness of the work environment
- Enforce HACCP, SOP, and GMP procedures and commit to Food Safety as well as Personal Protective Equipment (PPE) for Safety purposes
Education & Experience
- Bachelors Degree in food science, process engineering, or manufacturing is preferred.
- 5 years of quality experience including at least 2 years of quality team management.
- SQF Practitioner, knowledge of HAACP, USDA, and FDA regulations about shelf-stable, refrigerated, and frozen food products; food quality systems, food safety systems - USDA experience is a must!
- Computer savvy, including data entry; proficiency with Microsoft Excel and Microsoft Outlook; as well as general proficiency with ERP programs and internet-based applications.
- Excellent verbal, written, and interpersonal communications skills, problem-solving and organizational skills
- Demonstrate full knowledge of Good Manufacturing Practices policies and procedures
Meet Your Recruiter
Sean Goulding
Vice President – Technical Recruiting, Skilled Labor, Accounting And Finance
Sean has over 8 years’ experience with Mattson Resources and over 20 years in executive search, technical recruiting, and staffing. With a Bachelor’s in Business Administration and a concentration in Human Resources as well as 16 years agency experience and 4 years corporate in staffing – Sean and his team can assist in all areas of search for your hiring needs. In agency search, Sean has led teams and recruiting services for Engineering, Sciences, IT, Skilled Labor, Operations, Supply Chain, Operational Excellence and more for Medical Device, Pharma, Aerospace, Automotive, Distribution, Transportation, IT Services, Software, Food & Beverage, Retail, and Consumer Products. In 2021 Sean oversaw Mattson Resources expansion and opening of a satellite office in Corona, CA.
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