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Quality Control Lab Services Manager

Wilson, NC 27894

Posted: 04/30/2025 Employment Type: Direct Hire Industry: Manufacturing / Production Job Number: 20847 Pay Rate: $130,000 - $150,000

Job Description

Direct Hire - Greenfield Startup

Must have experience Qualifying Analytical Laboratory Equipment and should have experience with the following:
 
  • Lab documentation management
  • Material/supplies purchase
  • eLims support
  • Laboratory equipment lifecycle management
  • Systems and/or CSV support coordination

If you are passionate about quality management in the pharmaceutical industry and possess the necessary skills and experience, we invite you to apply for this exciting opportunity as a QC Lab Services Manager. Join our team and contribute to the development of life-saving therapies in a dynamic and rewarding environment.

The QC Lab Services Manager is responsible for leading the Quality Control laboratory services support including Lab documentation management, material/supplies purchase, eLims support, laboratory equipment lifecycle management and CSV support coordination, among others.
Key Responsibilities:
  • Responsible for the Quality Control laboratory services support including Lab documentation management, material/supplies purchase, eLims support, laboratory equipment lifecycle management and CSV support coordination, among others.
  • Perform budget support as the point of contact for activities related to CAPEX, CIP tracking /reporting and spend tracking and reporting.
  • Support and facilitate the performance management and laboratory planning processes through the laboratory scheduling/planning tools, reporting scorecard metrics and monitoring laboratory indicators.
  • Lead QC project activities to introduce new products, technologies and computer base applications to improve laboratory efficiency and promote culture of Innovation.
  • Connect with the QC Global organization being the point of contact for the different center of excellence for equipment and information technologies.
  • Manage the development of a long-term vision and strategy for these quality systems in close cooperation with the site leadership and translating these strategies into compliant programs and processes in line with regulations and business expectations.
  • Responsible for the site’s Management Review program including the Quality metrics program, to ensure and proactively enhance compliance and business performance of the site.
  • Responsible for hiring, managing, leading, and motivating the Quality Systems team; inclusive of mentoring, training, and development of department employees.
  • Manage the resolution of unexpected complex compliance or quality system issues as they arise
  • Keep abreast of regulatory changes and industry best practices related to laboratory services and ensure timely implementation of necessary updates.
  • Manage relationships with external regulatory agencies and auditors, supporting inspections and audits, as required.
  • Drive a culture of quality throughout the organization, promoting a proactive approach to quality management and fostering a continuous improvement mindset.
  • Support the development of the Quality department budget in line with routine business planning cycles.
Qualifications
Required:
  • Bachelor's degree in a scientific or engineering discipline.
  • Minimum of 6 years of experience working within the biological and/or pharmaceutical industry.
  • Experience in a Quality leadership role.
  • Experience working with Quality Control laboratory services support including Lab documentation management, material/supplies purchase, eLims support, laboratory equipment lifecycle management, systems and/or CSV support coordination.
  • Deep understanding and experience in application of global regulatory (FDA, EMA, ICH, etc.) guidelines in a biological or pharmaceutical manufacturing environment.
  • Experience interacting with health authorities and taking a leading role in regulatory inspections and audits.
Preferred:
  • Experience in supporting functional area (e.g., Manufacturing, Technical Operations, Engineering & Maintenance, R&D, etc.).
  • Certification in quality management systems (e.g., Certified Quality Manager, Certified Quality Auditor).
  • An unquestionable level of integrity and commitment to operating ethically and within the boundaries of regulatory requirements.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex quality concepts to stakeholders at all levels.
  • Strong analytical and problem-solving skills, with a track record in leading investigations and implementing effective CAPAs.
  • Proven ability to manage multiple priorities and work independently with minimal supervision.
  • Detail-oriented mindset, with a keen eye for identifying opportunities for process improvements.
  • Proven ability to prioritize tasks and meet deadlines in a dynamic manufacturing environment.
  • Ability to build and nurture strong and positive relationships.
  • The ability to work in a team environment and interact with all levels of the organization.
  • Results-driven leader who commits to stretch goals and delivers results.
In steady state, we expect travel to be less than 10%. May travel up to 25% until design phase completed in Q1 2026.
 

Meet Your Recruiter

Sean Goulding
Vice President – Technical Recruiting, Skilled Labor, Accounting And Finance

Sean has over 8 years’ experience with Mattson Resources and over 20 years in executive search, technical recruiting, and staffing. With a Bachelor’s in Business Administration and a concentration in Human Resources as well as 16 years agency experience and 4 years corporate in staffing – Sean and his team can assist in all areas of search for your hiring needs. In agency search, Sean has led teams and recruiting services for Engineering, Sciences, IT, Skilled Labor, Operations, Supply Chain, Operational Excellence and more for Medical Device, Pharma, Aerospace, Automotive, Distribution, Transportation, IT Services, Software, Food & Beverage, Retail, and Consumer Products. In 2021 Sean oversaw Mattson Resources expansion and opening of a satellite office in Corona, CA.

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About Wilson, NC

Ready to take the next step in your career? Explore job opportunities in the vibrant area around Wilson, North Carolina! Known for its charming small-town atmosphere, Wilson offers a unique blend of Southern hospitality and exciting growth opportunities. With landmarks like the Vollis Simpson Whirligig Park, the Wilson Botanical Gardens, and the Arts Council of Wilson showcasing local talent, this region is a hub for creativity and community engagement. Indulge in delicious Eastern North Carolina cuisine, catch a show at the Edna Boykin Cultural Center, or cheer on the Wilson Tobs baseball team at Fleming Stadium. From outdoor adventures at Lake Wilson to exploring the eclectic shops in downtown, Wilson has something for everyone. Start your journey today by browsing our job listings and discovering the countless reasons to build your career in this charming corner of the Tar Heel State!