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Salesforce Product Support & Technical Architect

Irvine, CA 92604

Posted: 03/05/2025 Employment Type: Direct Hire Job Number: 20800 Pay Rate: $47-$65/Hour DOE

Job Description

Salesforce Product Support & Technical Architect  Are You a Salesforce Expert Ready for a Meaningful Challenge?
Join a fast-growing SaaS innovator transforming workforce development and human services through cutting-edge technology. Our client, established in 2014, partners with government agencies and nonprofits nationwide to revolutionize how they connect with the communities they serve.

Why This Role Matters: You'll be the technical backbone ensuring platform stability and excellence as we expand critical projects impacting real people's lives. Your expertise will directly contribute to modernizing public sector services through the power of Cloud & AI.

What You'll Do:
  • Diagnose and resolve complex Salesforce platform issues
  • Provide technical oversight for custom module development
  • Collaborate with PDO teams and implementation partners
  • Create architectural documentation and improve support processes
  • Ensure our solutions maintain the highest standards of quality and stability

What You Bring:
  • Ability to work hybrid in Irvine, CA 1-2 days per week
  • 5+ years of Salesforce product support, development, or technical architecture experience
  • Experience with ISV products or PDO teams
  • Strong knowledge of Salesforce security models (RBAC)
  • Salesforce Admin, Developer I & II, or Architecture certifications (preferred)
  • Expertise in troubleshooting complex platform issues
  • Ability to create technical architecture diagrams (Lucidchart preferred)
  • Experience with DevOps concepts and support tools like Zoho Desk or Jira

What's In It For You:
  • Potential for long-term engagement or full-time transition
  • Collaborative, mission-driven environment
  • Opportunity to impact workforce development, education, economic development, and human services platforms
  • Work with cutting-edge technology in a purpose-driven organization

This is your chance to apply your Salesforce expertise to meaningful work that helps connect public sector and nonprofit organizations to the people they serve.

Ready to make an impact? Contact Evalee Torres at Mattson Resources today to learn more about this opportunity.

We welcome referrals! If you know someone perfect for this role, please share this posting with them.

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About Irvine, CA

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